Preparing the workforce of TOMORROW
with TODAY’S SOFT SKILLS
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Career Networking – Reinforces the importance of relationships inside and outside of the company and techniques on how to nurture work relationships.
Resume Writing and Interview – Master presenting yourself and your qualifications to get you to the interview and showing yourself as the best candidate for the job.
Workplace Etiquette and Norms – Understand appropriate behavior during work and while attending after work functions
Corporate Lingo 101 – Discuss methodologies such as M&A, subsidiaries, shareholders, corporate structures, Reading a Balance Sheet, Titles (CEO, CFO, CTO, CIO, CDO, CMO, VP, Director, etc.). Become familiar with Acronyms (COB, EOD, B2B, B2C, R&D, KPI, P&L, etc.) and Corporate Jargon (Put this on the Parking Lot, Ping you later, What’s the Use Case, etc.).
Time Management – Discover methods to manage the merge of work and life along with the ability to multitask and prioritize work activities
Working in Teams – Recognize the importance of contributing to the team, listening to team members, and acknowledging the contributions of team members. Understand how to optimize virtual work environments through a combination of mobile, collaboration, and online workspace tools when working with global team members.
Communication in the Workplace – Review, analyze and practice verbal and written communication formats found in the workplace. Emphasis on developing skills in technical writing and oral presentations using electronic and traditional media.
Company Stewardship – WNS works with the organization to create this custom class. This class provides employees with in-depth knowledge about the company giving employees a better appreciation of the company and how their job fits into the vision. Intended to teach employees about the history, mission, strategy, culture, and impact of the company equipping them to be ambassadors of the brand.
Presentation Skills – Learn how to create and deliver engaging and powerful presentations
Conflict Resolution and Negotiation – Learn how to make every situation mutually beneficial for all parties and how to professionally handle a disagreement
Legal and Ethical Issues with Technology – Understand how to protect and handle confidential information that you may have access to for work purposes. This course gives an examination of ethical issues including privacy, system abuse, and ethical practices and equips employees to make sound ethical choices and resolve legal and moral issues that arise with technology.
Entrepreneurship/Intrapreneurship – Prepare Business Plans and pitch new ideas. Understand intellectual property, patents, copyrights, how to set up legal structures, innovation, business management, and other topics to help participants that want to start a business or help create an intrapreneur mindset within a company.
Business Innovation – Equips the mindset to constantly have innovative thinking through theory, methods, and practice to innovate, operate, and compete in corporations and organizations that need to develop customer-specific solutions in almost real time.
The IT Factor: Showing up with Confidence, Presence, and Credibility – Next level success starts with how you are perceived. This workshop provides self-awareness of how you are perceived and provides participants actionable steps to ensure you are seen as the leader you want to be. You will leave with insight of what will make you exude the “It Factor” in person and online.
New Manager – Receive actionable steps to successfully transition from a peer to manager focusing on performance, engagement, prioritization and other key skills.
The Bottom Line
The rise of Artificial Intelligence is only making SOFT SKILLS increasingly Bottom important. Adaptability, critical thinking, great communication, and creativity are precisely the types of skills that machines can’t automate.